1. No exchange on products as every product comes with a comprehensive stitching and being checked before dispatch.
2. Return policy only for a damaged material and the refund will be initiated in 30 working post receiving the product at the ofiice. Refer Return policy terms and conditions.
3. Pants and Innerwear once purchased cannot be exchanged at any cost.
4. Shawls purchased once cannot be exchanged
5. Customers are advised to check the serviceability with the area pin code before placing any order on the Platform
Create a ‘Return Request’ under “My OrdersWebsite/M-site. Follow the screens that come up after tapping on the ‘Return’ button. Please make a note of the Return ID that we generate at the end of the process. Keep the item ready for pick up or ship it to us basis on the return mode
We offer pick-up facility in selected locations basis our courier serviceability.
If reverse pick-up option is not available at your location you can self-ship the product to us
Pick-up: If you select to schedule a pick-up, please place the product in a packet and the product must be unused, unwashed and all the tags are intact.Keep the packet ready and open to expedite the return pickup. Our staff may initially examine the product at the time of pickup and a further quality check of the product will be conducted at our Returns Desk
If the return product is genuine then a refund will be processed in 30days from receiving the product at Kannes Boutique.